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The Helpdesk...for ACT!

Logging a call

Dashboard

SLA with automatic alerts

Asset Management

Customer specific alerts

Standard questions

User defined fields

Reporting Services

Administration

Pricing

Recycle That Contact!

View recycle bin

Pricing

Bespoke development

Why choose a bespoke solution..?

Standard questions

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Standard questions The Helpdesk…for ACT! allows you to create standard questions that you want your help desk staff to ask at the opening and closing of every call. This functionality is extended to also allow you to tailor standard questions to be prompted based on the categories assigned to the call. Read More

Listen to what our customers say about us...

...Cubix Software are knowledgeable, very experienced and professional. I would recommend Cubix Software to anyone...

John Caveney - Operation Director - Sapphire Technologies

Development was on time and on budget... I would have no hesitation in working with Cubix Software again...

Paul Madden - Preline Group IT Manager

Great company to work with...Would recommend Cubix Software to anyone...

Stuart Toomey - Owner - Delta2