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The Helpdesk...for ACT!
Few teams in the business suffer more from real-time urgency than the help desk. The need for effective, easy to use, “at a glance” software is paramount for the help desk technicians within the business.
The Helpdesk…for ACT! is designed to allow the help desk technicians manage and prioritise their workload with automatic alerts to remind them of up coming SLA targets. This allows you to provide a higher customer satisfaction by delivering service and better communication as per customer expectations.
The Helpdesk…for ACT! is designed to integrate with ACT!, allowing your support staff to manage the helpdesk within a familiar look and feel. As it is fully integrated then other areas of your business, such as sales staff and account managers, can easily get up to the minute information on key customers.

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Recycle That Contact!
Wouldn't it be great to have an option of sending contacts to a recycle bin rather than actually deleting them..?
Recycle That Contact! is designed to allow the user to send contacts to a virtual recycle bin and in the future to restore them back into your ACT! lists. The user can view the contents of the recycle bin and this will show the date and who added it to the recycle bin.
All contact information (notes, activities etc.) is restored.


WATCH : How to use

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Bespoke development


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Listen to what our customers say about us...

...Cubix Software are knowledgeable, very experienced and professional. I would recommend Cubix Software to anyone...

John Caveney - Operation Director - Sapphire Technologies

Development was on time and on budget... I would have no hesitation in working with Cubix Software again...

Paul Madden - Preline Group IT Manager

Great company to work with...Would recommend Cubix Software to anyone...

Stuart Toomey - Owner - Delta2