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Cornerstone Business Solutions Ltd
March, 2010
We at Cornerstone Business Solutions provide business solutions to many clients across the North East of England. A key aspect of our business is customer service
and this runs through our business in all departments including Admin, Sales and Support.
We use Sage Line 50 accounts and ACT CRM and wanted a way of enabling all departments to access one application to offer the customer service levels we desired.
We spoke with Cubix Software who suggested that a Service module could link into ACT and would mean that we could all see relevant information in one place.
After some initial consultation with Cubix, they wrote a “Helpdesk” module that just became another tab within ACT CRM. This meant that all staff could access this new
module to log calls,record note and review progress. This works very well for us as we can now have our eye on all aspects of our business across Sales, Accounts and Support. This
enables us to ensure that we continue to give the levels of support we desire to give.
We found the Cubix approach very helpful. They took care to listen to our needs and this resulted in the quick production of a solution that ideally fits our needs.
I would recommend Cubix to anybody requiring bespoke modules for ACT CRM.
Chris Clark
Cornerstone Business Solutions Ltd
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InterSys Solutions Ltd
March, 2009
Cubix Software consistently demonstrates their depth and breadth of knowledge in software development. They not only have a strong technical grounding but also have the ability to effectively communicate with non technical staff and translate business requirements into user friendly software solutions (an attribute that is not common in the IT industry). They work very flexibly and dependably and I would have no hesitation in recommending them.
Catherine Geyman
InterSys Solutions Ltd
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NBT (Northern Business Tapes)
September, 2007
As a large distribution company being able to efficiently record proof of delivery signatures is key to the smooth running of our business. Following our initial spec we chose Cubix Software to help us achieve an end product that would improve on our current system. With their experience we were quickly able to refine our specification so we had a clear understanding of what we could expect, and they worked with us to ensure that it met our business need.
Development was on time and on budget and the system was implemented, tested and adjusted to ensure it became an integral part of our day to day operation. I would have no hesitation in working with Cubix Software again, in fact we are already working towards planning new projects in which they likely to be a key part.
Paul Madden
Preline Group
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Sapphire Technologies
March, 2007
Software Development is extremely important for us and as such the selection of software development partners is of equal importance. Sapphire has used the services of Cubix Software on a large project, for the last eighteen months and has found them to be very experienced and professional. They are very knowledgeable and keen to work together with our own staff to provide our customer with reliable software. I would recommend Cubix Software to anyone looking for assistance with their software development
John Caveney
Sapphire Technologies
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Delta2
February, 2007
Great company to work with. Very prompt and precise. Coding is excellent and very well commented. Would recommend Cubix Software to anyone looking for a serious programmer at a fair price. Will work with them again.
Stuart Toomey
Delta2
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Nth Degree
March, 2009
Cubix Software were asked to join our team in a Senior Developer / Technical Architect role and this immediately started to positively impact the rest of the team. They impressed with the ease of adapting to the well structured, highly controlled and tightly scheduled environment. They displayed a very professional attitude to work, accurate estimates and the highest quality deliverables that allowed peace of mind for both the Project Lead and the Project Manager. Their willingness to help other members of the team with their tasks was well appreciated and brought respect from the rest of the team.
Daniel Buinac
Nth Degree Consulting
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